Shipping policy
Shipping Policy
Last updated: April 2026
At GILEARA, we keep shipping simple, fast, and reliable across Europe and beyond.
All orders are delivered directly to your address using trusted EU carriers.
Processing Time
Orders are processed within 1–4 business days after payment confirmation.
During drops or high-demand periods, processing times may be slightly extended.
Custom / Made-to-Request Orders
Products ordered under custom request are handled individually.
Production and delivery time is arranged directly with the customer depending on the request.
Lithuania
Delivery time: 1–2 business days
Shipping: €3.50
Free shipping on orders over €70
Baltic States (Latvia, Estonia)
Delivery time: 2–4 business days
Shipping: €6
Free shipping on orders over €90
Europe (EU & selected countries)
Delivery time: 3–7 business days
Shipping: €12
Free shipping on orders over €100
We ship across most European countries including Germany, France, Netherlands, Italy, Spain, Sweden, Finland, Poland, Denmark, Czech Republic, Austria and others.
Customs duties or import taxes may apply depending on your country and are the responsibility of the customer.
Local Pickup
Orders can also be picked up from our workshop:
Jotvingių g. 14, Alytus, Lithuania
Pickup details will be arranged after order confirmation.
Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking may take up to 24 hours to become active.
Delays or Issues
If your order is delayed or lost, contact us at:
studio@gileara.com
We will assist you as quickly as possible.
Contact
For any shipping-related questions:
studio@gileara.com