Shipping policy

Shipping Policy

Last updated: April 2026

At GILEARA, we keep shipping simple, fast, and reliable across Europe and beyond.

All orders are delivered directly to your address using trusted EU carriers.


Processing Time

Orders are processed within 1–4 business days after payment confirmation.
During drops or high-demand periods, processing times may be slightly extended.


Custom / Made-to-Request Orders

Products ordered under custom request are handled individually.
Production and delivery time is arranged directly with the customer depending on the request.


Lithuania

Delivery time: 1–2 business days
Shipping: €3.50
Free shipping on orders over €70


Baltic States (Latvia, Estonia)

Delivery time: 2–4 business days
Shipping: €6
Free shipping on orders over €90


Europe (EU & selected countries)

Delivery time: 3–7 business days
Shipping: €12
Free shipping on orders over €100

We ship across most European countries including Germany, France, Netherlands, Italy, Spain, Sweden, Finland, Poland, Denmark, Czech Republic, Austria and others.

Customs duties or import taxes may apply depending on your country and are the responsibility of the customer.


Local Pickup

Orders can also be picked up from our workshop:

Jotvingių g. 14, Alytus, Lithuania

Pickup details will be arranged after order confirmation.


Tracking

Once your order is shipped, you will receive a tracking number via email.
Tracking may take up to 24 hours to become active.


Delays or Issues

If your order is delayed or lost, contact us at:
studio@gileara.com

We will assist you as quickly as possible.


Contact

For any shipping-related questions:
studio@gileara.com